Mastering Workplace Communication through Active Listening

- Lifetime Access
- Duration: 1 hour 3 minutes
- Last Update: June 2, 2025
Looking to purchase at bulk for your team?
Please contact us with your team size and desired course titles at [email protected]
Mastering Workplace Communication through Active Listening
Overview
Effective communication is the foundation of a productive and collaborative workplace. Mastering Workplace Communication through Active Listening is designed to enhance your ability to listen with purpose, interpret cues accurately, and respond thoughtfully. This course empowers you to become a more attentive and impactful communicator, enabling stronger relationships and better outcomes in professional settings.
Essentials of Course
This course provides a structured approach to understanding and applying active listening skills within the workplace. Through practical scenarios and targeted exercises, you’ll learn how to overcome communication barriers, reduce misunderstandings, and foster a more inclusive and respectful environment.
Why Course Matters
In today’s fast-paced and diverse work environments, miscommunication can lead to costly mistakes, strained relationships, and missed opportunities. This course addresses the critical role active listening plays in improving clarity, building trust, and driving collaboration across teams and departments.
What You’ll Learn
- Core principles of active listening in professional contexts
- Techniques to maintain focus and manage distractions
- How to read verbal and nonverbal cues effectively
- Strategies for responding constructively and empathetically
- Ways to apply active listening in conflict resolution and leadership
Who Should Take This Course
This course is ideal for:
- Professionals seeking to improve communication with colleagues and clients
- Team leaders and managers aiming to enhance team dynamics
- HR professionals and workplace facilitators
- Anyone interested in strengthening their workplace communication skills
Benefits of Taking This Course
- Increased productivity through clearer communication
- Stronger working relationships built on mutual understanding
- Enhanced ability to navigate difficult conversations
- A more collaborative and respectful workplace culture
- Greater confidence in professional interactions
Enroll Today
Don’t let poor communication hold you or your team back. Enroll in Mastering Workplace Communication through Active Listening today and start building the skills that drive professional growth and workplace success.
- CPD International Quality Accredited
- Meets UK & EU legal requirements
- Instant e-certificate and eligibility of ordering hardcopy
- Developed by Industry Experts
- Learn anytime from anywhere
- Use any internet-connected device
- 24/7 Live Support
- Discounts on bulk purchases
Course Curriculum
INTRODUCTION
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Promo Video – Listening Skills The Ultimate Workplace Soft Skills
00:00
LISTENING TACTICS & STRATEGIES
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Quick Wins – The Cell Phone Secret to Good Listening Skills
00:00 -
Stacking the Listening Environment in Your Favor
00:00 -
The Telephone Listening Trap Will Never Catch You Again
00:00 -
Housekeeping Note Sometimes You should Turn OFF Your Listening Skills
00:00 -
Setting Just One Agenda Item Listening
00:00 -
It Is Incredibly Easy to See How Well You Are Listening – Test
00:00 -
It’s Even Easier to Listen When You Do This
00:00 -
Technology Will Eat Your Brain Unless You Do This
00:00 -
Using Your Most Effective Body Language Tool
00:00 -
The Best Listening Body Language From the Neck Down
00:00 -
Reading the Speaker’s Body
00:00 -
Connecting At the Emotional Level with Your Colleague To Hear All
00:00 -
Mastering the Art of NOT Interrupting
00:00 -
Asking for Clarification Is A Great Form of Listening
00:00 -
Engaging in Conversation at Just the Right Time
00:00 -
Strong Listening Creates Strong Reactions From You
00:00 -
Honing Your Sense of Timing and Judgment to Make You a Great Listener
00:00 -
Using The Magic of Pen and Paper Tools to Your Advantage
00:00 -
Summarizing the Conversation Is Great for You and Your Colleague
00:00 -
The One-Page Email Memo Summary Aces the Listening Skills Test – Every Time!
00:00
CONCLUSION
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Conclusion – Your New Reputation As a Great Listener!
00:00

- Lifetime Access
- Duration: 1 hour 3 minutes
- Last Update: June 2, 2025
Looking to purchase at bulk for your team?
Please contact us with your team size and desired course titles at [email protected]
The Course is Accredited

